HS Trader Platform Terms of Service
HS Trader Platform Terms of Service
(for User / Trader)
Effective Date 2024 – 2025
1. Introduction
Welcome to the HS Trader Platform (“Platform”), provided by Hybrid Solutions Middle East FZ-LLC (“Provider”). These Terms of Service (“Terms”) govern your use of the Platform as an end-user (“User,” “you,” “your”) authorized by your Broker. By accessing and using the Platform, you agree to comply with these Terms.
2. Access and Use
- Authorized Use: Your access to the Platform is granted by your Broker for the purpose of engaging in trading activities. You must use the Platform in accordance with these Terms and any specific instructions provided by your Broker.
- Account Responsibility: You must maintain the confidentiality of your account credentials and are responsible for all activities conducted under your account. Unauthorized sharing or misuse of your account is prohibited.
3. Trading Activities
- Market Access: The Platform allows you to access financial markets as enabled by your Broker. You are responsible for understanding the risks associated with trading and must comply with any applicable laws and regulations.
- Prohibited Conduct: You are prohibited from engaging in any form of fraudulent, manipulative, or illegal activities, including insider trading, market manipulation, or other deceptive practices.
4. Data Privacy and Security
- Personal Information: Your personal information is collected and processed in accordance with the Platform’s Privacy Policy. By using the Platform, you consent to the collection and use of your data as outlined in the Privacy Policy.
- Security Measures: You must protect your account with strong passwords and, if available, two-factor authentication. Report any suspicious activity or security breaches to your Broker immediately.
5. Technical Specifications
- System Requirements: To use the Platform effectively, your device must meet
the following minimum requirements:
- Browser Compatibility: Latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, or the Platform’s mobile app.
- Internet Connection: A stable broadband connection with a minimum speed of 5 Mbps.
- Mobile Access: The Platform can be accessed via branded mobile applications available on major app stores. Ensure your mobile device is kept up-to-date to maintain security and performance.
6. Platform Features
- Real-Time Data: The Platform provides access to real-time market data and trading functionalities, subject to your Broker’s settings. Availability of specific features may vary based on your Broker’s configuration.
- Order Execution: Orders placed through the Platform are processed according to market conditions and your Broker’s execution policies. Ensure you understand the order types and conditions available on the Platform.
- Reporting and Analytics: Utilize the Platform’s tools for tracking your trading performance and analyzing market trends to make informed trading decisions.
7. Support and Maintenance
- Customer Support: For technical support or inquiries related to trading and account management, contact your Broker’s support team. They are your primary point of contact for assistance with the Platform.
- Self-Help Resources: The Platform may provide tutorials, FAQs, and other resources to help you navigate its features and functionalities.
8. Compliance and Monitoring
- Usage Monitoring: The Provider and your Broker may monitor your use of the Platform to ensure compliance with these Terms and applicable laws. Any non-compliant or suspicious activity may lead to investigation and enforcement actions.
- Enforcement Actions: Violations of these Terms may result in restricted access, suspension, or termination of your trading privileges on the Platform.
9. Updates and Maintenance
- Platform Updates: The Platform may be updated periodically to improve performance, add new features, or address security concerns. You may need to accept updates to continue using the Platform.
- Scheduled Maintenance: The Platform may be temporarily unavailable during scheduled maintenance. You will be notified in advance whenever possible to minimize disruptions.
10. Legal and Risk Disclosures
- Risk of Trading: Trading in financial markets involves significant risk, including the potential loss of all invested capital. Only trade with funds you can afford to lose, and seek independent financial advice if necessary.
- Governing Law: These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from your use of the Platform will be subject to the dispute resolution procedures set by your Broker.
11. Contact Information
For any questions or further information regarding these Terms, please contact your Broker directly. For general inquiries about the HS Trader Platform, you may reach out to:
Hybrid Solutions Middle East FZ-LLC
Address: FDRK0813 Service Block, Al Jazirah Al Hamra, RAKEZ Business Zone-FZ, Ras Al Khaimah, United Arab Emirates
Email: support@hstrader.com
Phone: +44-2-071-936-008
Effective Date 2024 – 2025
1. Introduction
Welcome to the HS Trader Platform (“Platform”), provided by Hybrid Solutions Middle East FZ-LLC (“Provider”). These Terms of Service (“Terms”) govern your use of the Platform as an end-user (“User,” “you,” “your”) authorized by your Broker. By accessing and using the Platform, you agree to comply with these Terms.
2. Access and Use
- Authorized Use: Your access to the Platform is granted by your Broker for the purpose of engaging in trading activities. You must use the Platform in accordance with these Terms and any specific instructions provided by your Broker.
- Account Responsibility: You must maintain the confidentiality of your account credentials and are responsible for all activities conducted under your account. Unauthorized sharing or misuse of your account is prohibited.
3. Trading Activities
- Market Access: The Platform allows you to access financial markets as enabled by your Broker. You are responsible for understanding the risks associated with trading and must comply with any applicable laws and regulations.
- Prohibited Conduct: You are prohibited from engaging in any form of fraudulent, manipulative, or illegal activities, including insider trading, market manipulation, or other deceptive practices.
4. Data Privacy and Security
- Personal Information: Your personal information is collected and processed in accordance with the Platform’s Privacy Policy. By using the Platform, you consent to the collection and use of your data as outlined in the Privacy Policy.
- Security Measures: You must protect your account with strong passwords and, if available, two-factor authentication. Report any suspicious activity or security breaches to your Broker immediately.
5. Technical Specifications
- System
Requirements: To use the Platform effectively, your device must meet
the following minimum requirements:
- Browser Compatibility: Latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, or the Platform’s mobile app.
- Internet Connection: A stable broadband connection with a minimum speed of 5 Mbps.
- Mobile Access: The Platform can be accessed via branded mobile applications available on major app stores. Ensure your mobile device is kept up-to-date to maintain security and performance.
6. Platform Features
- Real-Time Data: The Platform provides access to real-time market data and trading functionalities, subject to your Broker’s settings. Availability of specific features may vary based on your Broker’s configuration.
- Order Execution: Orders placed through the Platform are processed according to market conditions and your Broker’s execution policies. Ensure you understand the order types and conditions available on the Platform.
- Reporting and Analytics: Utilize the Platform’s tools for tracking your trading performance and analyzing market trends to make informed trading decisions.
7. Support and Maintenance
- Customer Support: For technical support or inquiries related to trading and account management, contact your Broker’s support team. They are your primary point of contact for assistance with the Platform.
- Self-Help Resources: The Platform may provide tutorials, FAQs, and other resources to help you navigate its features and functionalities.
8. Compliance and Monitoring
- Usage Monitoring: The Provider and your Broker may monitor your use of the Platform to ensure compliance with these Terms and applicable laws. Any non-compliant or suspicious activity may lead to investigation and enforcement actions.
- Enforcement Actions: Violations of these Terms may result in restricted access, suspension, or termination of your trading privileges on the Platform.
9. Updates and Maintenance
- Platform Updates: The Platform may be updated periodically to improve performance, add new features, or address security concerns. You may need to accept updates to continue using the Platform.
- Scheduled Maintenance: The Platform may be temporarily unavailable during scheduled maintenance. You will be notified in advance whenever possible to minimize disruptions.
10. Legal and Risk Disclosures
- Risk of Trading: Trading in financial markets involves significant risk, including the potential loss of all invested capital. Only trade with funds you can afford to lose, and seek independent financial advice if necessary.
- Governing Law: These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from your use of the Platform will be subject to the dispute resolution procedures set by your Broker.
11. Contact Information
For any questions or further information regarding these Terms, please contact your Broker directly. For general inquiries about the HS Trader Platform, you may reach out to:
Hybrid Solutions Middle East FZ-LLC Address: FDRK0813 Service Block, Al Jazirah Al Hamra, RAKEZ Business Zone-FZ, Ras Al Khaimah, United Arab Emirates Email: support@hstrader.com Phone: +44-2-071-936-008